Return and Cancellation Policy for WETA WORLDZ - Multivitamins Ecommerce Website

Last Updated: February 3, 2024

At WETA WORLDZ, we want you to be completely satisfied with your purchase. Please carefully read our Return and Cancellation Policy to understand the procedures for cancellations and returns.

Cancellation Policy

1. Order Cancellation

You can cancel your order within 24 hours of placing it. To cancel, please contact our customer support team at support@wetaworldz.com. Orders cannot be canceled after the 24-hour window due to our efficient order processing system.

Return Policy

1. Returns Accepted

We accept returns for sealed pack items within 7 days of delivery. Beyond this period, unfortunately, we cannot offer you a refund or exchange.

2. Eligibility for Returns

To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging with all seals intact

3. Non-Returnable Items

Perishable goods, personalized items, and opened or unsealed items are non-returnable.

Initiating a Return

1. Contact Customer Support

To initiate a return, please contact our customer support team at support@wetaworldz.com. Provide your order number, the item you wish to return, and the reason for the return.

2. Return Authorization

Our customer support team will guide you through the return process and provide you with a return authorization if your return is eligible.

3. Return Shipping

You are responsible for the return shipping costs. Please use a trackable shipping service and retain the shipping receipt until your return is processed.

Refund Process

1. Refund Timing

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund

2. Refund Method

If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days, depending on your payment provider

3. Non-Refundable Items

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions or concerns regarding our Return and Cancellation Policy, please contact our customer support team at support@wetaworldz.com.

WETA WORLDZ reserves the right to update this policy periodically. Any changes will be communicated through our website or email.

By making a purchase on WETA WORLDZ, you agree to abide by the terms and conditions outlined in this Return and Cancellation Policy. We appreciate your understanding and cooperation.